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Shipping Info

Last Update: 2014-05-19


GENERAL SHIPPING INFORMATION
All items from Archangel Diamond ship from our warehouse in West Palm Beach, FL, USA.


SHIPPING LOCATIONS 
Archangel Diamond can ship to most countries worldwide.
If you don't see your shipping location listed at checkout, please contact us.


ABOUT LOCAL AREA TAXES
Archangel Diamond is required to accurately list the purchase amount/value on each shipment. Customers are responsible for GST, PST, VAT or any other applicable taxes for your area.


PRE-ORDER ITEMS
All orders containing a combination of in-stock and pre-order items will ship together once all items have been received at our warehouse. Pre-order shipping dates are subject to change. Your credit card or PayPal account will be charged when you place your order. 


PAYMENT TERMS
Your credit card or PayPal account will be charged immediately upon checkout.


CANCELLATIONS
Orders for pre-order or special-order items can be canceled up to 48 hours after purchase.


REFUNDS & RETURNS
Archangel Diamond will issue refunds for broken/damaged items only. 
Refund requests must be received within 48 hours of delivery. Please contact us for return instructions.

PLEASE CHECK YOUR SHIPPING ADDRESS
Customers are responsible for listing the correct address on each order. Archangel Diamond is not responsible for delayed or lost shipments due to customer address errors. 

FLAT RATE SHIPPING AND HANDLING
Archangel Diamond offers flat rate shipping and handling charges for all orders.

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INTERNATIONAL SHIPPING TIMES
Once the package has left the United States, USPS does not update the tracking information until confirmation is received from the partner post office in your country. Delivery can sometimes take 3-4 weeks depending on the policies of the local postal carrier.


PRIVACY POLICY
Archangel Diamond will not sell, transfer, give away, or release customer information to any third parties.

QUESTIONS
If you have questions about your order, please contact us.

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